FAQs Cadel


Website question:

Why is neither the price nor availability displayed online?

The website cannot serve you either information until you are logged in. The conditions to have a price and inventory count are that you have an account opened with a store as well as to have asked for your web access.

How safe is it to purchase online from Cadel Website?

UAP INC. complies with the strictest procedures in term of online security.

Our Website uses Secure Socket Layer (SSL) protocol to encrypt all transactions that require personal information. All user data is scrambled over the Internet. The log-out process is designed to protect customers using public computers.

Can I make a purchase online without creating an account?

No, you need an online account to purchase online.

What can I do if I don’t know which replacement part is good for my truck or trailer?

The best way is always to give us a call. A website does not replace human interaction and we pride ourselves in giving the best service day in and day out. Consult the opening hours of your store.

How am I able to let you know that I found a mistake on Cadel Website?

We love it when we see your comments and we appreciate it when you are able to help us with mistakes that made it online. Simply click on the Contact section. You can leave your message there and we answer all your mail.

General Account information

Why open an account with Cadel Website?
  • Largest parts company with the most available parts in Canada
  • Hands down the most powerful distribution network in Canada
  • Proximity to any of our 114 stores
  • Knowledgeable staff
  • Because you can always count on us when you need to get a vehicle back on the road.
What are the delivery options?

We offer free delivery to our clients. For more details, feel free to contact our customer service.

How can I find the closest Cadel Distribution?

To locate the coleset warehouse, please, click here

Other

How can I find about employment opportunities?

We are always looking for dedicated people who are passionate about heavy vehicle parts. See the Career section for all job openings.

What are your COVID-19 Safety Measures?

The health & safety of our customers, our employees and their families remain an absolute priority. For this reason, we've implemented numerous preventive measures across our stores to protect everyone's health and safety. Those measures are equal or superior to those recommended by Canada's Public Health Agency.